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FCM earns highest BBB honor ‘Torch Award' presented

T-G STAFF REPORT
Posted 1/18/22

First Community Mortgage has been named the winner of Better Business Bureau’s (middle Tennessee and southern Kentucky) highest honor: The Torch Awards for Ethics.  

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FCM earns highest BBB honor ‘Torch Award' presented

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First Community Mortgage has been named the winner of Better Business Bureau’s (middle Tennessee and southern Kentucky) highest honor: The Torch Awards for Ethics.  

FCM, which is licensed to lend in 46 states, and maintains a Shelbyville office, won the extra-large business category. The Torch Awards are presented in conjunction with the BBB Integrity Foundation.  

“I feel strongly that actions speak much louder than words,” said Keith Canter, CEO of First Community Mortgage, “and we’ve taken great care in establishing and communicating the core values of the organization and communicating that they are never compromised by anyone.”  

According to the Better Business Bureau, the Torch Awards for Ethics recognizes extraordinary businesses in BBB serving middle Tennessee and southern Kentucky’s service area that demonstrate an outstanding commitment to building trust through ethical practices with their staff, the community, their approach to marketing and within their industry.  

One of the company’s founders, Canter adds, “At every level of employee engagement our values are communicated, but more importantly, executed. Eventually, it became the fabric of our organization, in which all employees understand the values, with a clear baseline for who stays on the FCM team. That ultimately cascades to our business partners and customers, who see that we trust our employees to ‘do right’ and that we can in turn be trusted with the privilege of their partnership and business.”  

First Community Mortgage, Inc. is a wholly owned subsidiary of First Community Bank of Tennessee, and includes wholesale, correspondent and retail divisions. 

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